The technical staff was on hand to help you in a timely fashion. They were always courteous, caring, and friendly even to a non-tech savvy older student like me. The ease of signing up was so convenient and hassle free, especially if you have a full and demanding career. The library personnel and the tech staff were invaluable in making the program accessible and understandable. I was a returning older student who had not been to school for 30 years. With the help of UNI staff like Dr. Dieser, I was able not only to accomplish my master's but thrive in doing so! I am so grateful!